Customer reviews of ASW BNCA Leicester
At ASW BNCA Leicester we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
ASW BNCA Leicester
Based on 38 customer reviews
Not your average car dealer
By Luke J on 02 December 2017 | Verified purchase
I purchased a Fiesta ST-2 from here. After spending months looking for the perfect spec I came across theirs, only problem was that they're based over 300 miles away from me in Scotland. I was a little skeptical about the distance initially and whether I could place my trust in a dealer so far away... however when I picked the phone up and spoke to the owner of the dealership I was certain I could do business with these guys. They arranged finance for me no issue and they kept me informed of the process throughout the duration of the application. They put my private plate on for me too. I took a flight over on the weekend and the owner greeted me at the train station. We drove back to the dealership where I was offered coffee and lunch! We signed a few papers and I was set to make my way back up. The car was fully valeted for me, was exactly as described in the advertisement and they even gave me a full tank of petrol. I Would strongly recommend this lovely family run business
By Suresh R on 19 November 2017 | Verified purchase
Supporting from ASW cars is very positively and given me very good guidance to buy the car.
STAY AWAY IF YOU VALUE YOUR HARD EARNED MONEY
By Ranald M on 26 April 2021 | Purchase not verified
This guy gives used car salesmen a bad name. He offers scrap value for part exchange then puts it up for stupid money. No-one in their right mind would buy a 17 year old car with nearly 200,000 miles for that price. He will not accept reasonable offers and will quite happily sell you a car which needs a new battery without telling you by starting it up before you arrive. You have been warned.
Not trustworthy Dealership !!!
By Justas I on 16 November 2020 | Purchase not verified
The sale you do is based on luck , you not gonna get genuine information about the vehicle so make sure you check everything and don't forget nothing ! I both Skoda Superb on 01/10/20 ,was excited and naively forgot to document purchase and was promised 6months of warranty witch I been fooled on!!! Its £500worth warranty. Had some issues but not major.Hoping everything will be fine.
Totally fed up with trying to contact this firm
By Christopher S on 10 August 2020 | Purchase not verified
What seemed like a good deal at the time has turned into a nightmare. I bought a high spec car (£29,000 +) from this outfit , but the paperwork did not materialise. I have had to send to DVLA a Form V62 in order to obtain a V5C six weeks after purchasing the car, and I have had no rebate of my part exchanged car tax due to the fact that they kept the V5C for it ,( I thought in order to send it to DVLA with the V5C for the car which I bought from him). They obviously have not sent either form to DVLA. The manager is a very pleasant fellow, but he is difficult to contact, (phones which switch off after 20 seconds of starting to ring, and emails which go unanswered) . It is like ASW cars does not want to know after they have your money. I live in Cornwall so it is not as if I can walk down the road to confront them. Finally, all requests for a 3 month warranty and a receipt have also been ignored.
No customer service of any kind
By naomi R on 01 July 2020 | Purchase not verified
This second-hand dealership is one of the worst experiences I've ever had to endure. There is no such thing as customer service with ASW cars, which is the minimum to be asked of.
By Steve P on 01 July 2020 | Purchase not verified
ASW cars failed to provide me with a receipt and have misplaced the logbook. No communication either, so please be aware of this before you consider making a purchase; I would advise shopping around for a more professional car dealership.
Great buy, highly recommend buying a car here
By K P on 30 December 2019 | Purchase not verified
My experience went very well everything went from seeing the car and making the deal to purchasing it, it all went smoothly and we were treated properly and offered beverages as well which was appreciated.
Very happy customer
By Ed M on 23 December 2019 | Purchase not verified
Purchased a vehicle a couple of weeks back from ASW the car developed a gearbox issue I got in touch with ASW straight away thinking I would be out of pocket! How wrong I was ASW took my call seriously and arranged to pick up the vehicle and gave me a courtesy car for the duration of repair. My vehicle was delivered back to me fixed and courtesy car picked up all within seven days with no cost to myself. Professional and courteous service. I would not only recommend this garage to others but would use again myself. Excellent!!
By Yasmin S on 11 December 2019 | Purchase not verified
Excellent manner and very helpful. I was in and out within half an hour having purchased a lovely Yaris for my daughter. Abdullah and his dad cleaned and delivered it to my home and made everything fuss free and easy for me.
ASW BNCA Leicester
- 0116 4849508 07723 508387
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|Monday||10:00 - 20:00|
|Tuesday||10:00 - 20:00|
|Wednesday||10:00 - 20:00|
|Thursday||10:00 - 20:00|
|Friday||10:00 - 20:00|
|Saturday||10:00 - 20:00|
|Sunday||11:00 - 17:30|
Call us on: (0116) 484 9913 or Call/Text on: 07948737530