Customer reviews of ASW BNCA
At ASW BNCA we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 86 customer reviews
By Desmond A on 06 May 2022 | Purchase not verified
Very helpful and courteous, car was delivered with no issues
Efficient & friendly
By Joanna L on 06 May 2022 | Purchase not verified
Nice car at a good price delivered to my home, took a chance buying online, when I received the car everything was good. I will definitely use them again. 5 stars 🤩🤩🤩
Online vehicle sale
By Nicholas C on 06 May 2022 | Purchase not verified
Ordered a vehicle for my son online, Adam was very helpful and arranged delivery for a great price. Would highly recommend.
VERY DISSAPOINTED CUSTOMER
By Anonymous on 22 April 2022 | Purchase not verified
KATE. Having purchased a semi automatic car from this company 15 March 2022, after 2 weeks i had a problem i could not get any gears at all so i could not use it, i bought it on line and had it delivered (eventually) by Abdullah a pleasant gentleman who told me if there is any thing wrong with the car get in touch with Adam, which we managed after several phone calls we had it checked by a garage whish found malfunction of the clutch actuator and gave me an estimate of £321.16 of which was £258.76 for the actuator and £62.40 labour. I contacted Adam who said they would pay for the part but not the labour which i have recorded on my phone we accepted and i have had the job done and car is ok now BUT i am still waiting for payment From Adam. After numerous phone calls which do not get answered the situation is not resolved. ALSO i have not received my V5C logbook as yet after 5 weeks. HOW DOES THIS COMPANY GET 5 STAR REVIEWS WHEN THEY DEAL WITH CUSTOMERS LIKE THIS.
By Atiyyah P on 17 April 2022 | Purchase not verified
Love my new car and great customer service ! Highly recommend:)
By Reema T on 07 April 2022 | Purchase not verified
Fabulous experience from start to finish. Second car I have bought here and both times 10/10. Couldn't recommend these guys highly enough. Don't go anywhere else!
By Anonymous on 04 April 2022 | Purchase not verified
Excellent service. Nice people to deal with
By Monica P on 02 April 2022 | Purchase not verified
I bought a car with them, car have a problem they don’t pick up the phone any more, send e-mail they don't reply. Ps: I bought 6 months warranty.
Awful company, DO NOT USE.
By Anonymous on 02 April 2022 | Purchase not verified
If I could give this dealer 0/5 I would. We paid a lot of money (for us) to have our car delivered within 7 working days and 10 working days later, it was left 150 miles away from us with no updates or indication as to when it would arrive. The dealer was rude on the phone and started talking about how they are in the negative with this car due to not fixing something properly - trying to make a paying customer feel guilty for wanting their product is disgusting. They were hard to reach the minute we left them the money and we had no communication from them until today, when we found out the car was ages away from us. I am always incredibly polite on the phone to services and have never gotten angry when in this type of situation as I can understand the peaks and troughs of business but the refusal to take any accountability from their actions made me blow my top. Not even so much as an apology from them. Terrible company and I will be seeking a partial refund for warranty and delivery.
By Anonymous on 30 March 2022 | Purchase not verified
Based on my experience and this garage breaching agreed terms, I would not go back.
- 07948 737530
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